Who We Are
Welcome to SpaTech, your locally-owned and operated spa, swim spa, sauna and ice bath specialists. With over 35-years’ experience in the domestic, commercial and industrial electrical field, we pride ourselves in providing the most professional, reliable and prompt spa service available in the Greater Bay of Plenty by our seasoned technicians.
Servicing the central North Island from the Coromandel to Whakatāne to Rotorua, look no further for all your warranty, diagnostic, technical support, maintenance and installation requirements.
As authorised technicians for Alpine Spas and SpaNet in the Bay of Plenty region, we excel at diagnosing the issues that others can’t sort and can also service any spa brands sold or gear and components available in New Zealand.
Why Spatech?
35+ Years of Experience
With decades of experience across the electrical and spa industries, you can trust our technicians to know their way around even the trickiest problems.
Honest, Expert Advice
No unnecessary work or confusing jargon. We’ll diagnose the issue, explain your options and recommend the most practical solution.
Local & Reliable
Locally owned and operated, we’re proud to support spa owners across the Greater Bay of Plenty with prompt, professional service when you need it.
Firstly I just wanted to thank you for your outstanding customer service! Right from the start your communication was prompt and knowledgeable, even being available during your holiday and doing the work on a public holiday! It truly meant a lot to have you put my mind at ease… Many thanks again for helping us get this sorted!
Nicole, Tauranga
Just a huge shout out for all the advice you offered over the phone. I realise that a lot of tradesmen would just do the trip out and click the ticket, but really appreciate the fact you were willing to talk me through it at no charge. Will definitely call you again in the future if I have any issues
Paul, Whakatāne
Thank you Steve for completing what was an absolute nightmare for us! So many different issues and so overwhelming for us. When I mentioned it was my granddaughters birthday that we were hosting on the weekend and we had told the girls they could enjoy the spa, you made a special point of getting out to us before the week was out. We will certainly use you again in the future.
Francine, Waihi Beach
Frequently asked questions
Frequently asked questions
Ready to enhance and enjoy your outdoor space to it’s full potential?
Installation
We offer a full installation service from the factory or supplier right to your outdoor space. We have a preferred small lift specialist that we use that can offer tight access, massive reach and high capacity lifting to even the trickiest of locations.
We can prepare the site for your new spa, swim spa, sauna or ice bath; including heat-pump, electrical and plumbing fit-out.
Our Platinum Installation Service includes fitting of lifters, covers, steps, towel rails, shade covers, WIFI modules and more.
Ready to enjoy “the better life” with your new at-home-spa option without the hassle? Contact our installation team to make your dream a reality.
Technical Support
From over-the-phone diagnostics to on-site replacement, we’ve got you covered. As the preferred warranty and service technician for Alpine Spas and SpaNet in the Bay of Plenty, we’ve been experts in our field for many years now.
If we can talk you through it at no charge - we will - as we believe that trust and repeat business starts at the very first contact. We will happily travel to anywhere in the central North Island to help you out with the trickier jobs that the local electrician cannot sort for you.
We can supply and fit replacement parts firstly, but will always let you know your options for longer-lasting results. Sometimes the cheaper option over the long-run is replacing the entire faulty unit, but every job is unique to the spa and the gear inside. This is where our honest and expert advice comes in.
Struggling to get the problem sorted? Contact our technical specialists in the field today.
Servicing
Regular maintenance of your spa is essential to both long-term enjoyment and warranty of parts and often the instruction manual can read like it’s written in Latin and the work involved overwhelming!
We offer free water quality tuition on any installation or on-site technical support provided to help add years to the life of your spa. Or if you want to take the hassle out of balancing the water, we can provide regular servicing within the Bay of Plenty region.
Wanting to play more and struggle less? Contact our water quality experts now.